May 13, 2008

The Beach and The Bankers


The Association of Bankers who came from all over the United States were a sophisticated group. They arrived at the hotel with baggage that was not in suitcases, but were the expectations brought on by memories of all the exquisite hotels they had visited in the past. It was the first Board of Directors meeting for the newly opened hotel, and my prestigious bankers had booked the Sanctuary Cap Cana in the Dominican Republic solely based on my recommendation. I was about to deliver my first born. Just a bit apprehensive.

The hotel is in the newest "in" place--Cap Cana--whose name keeps surfacing in Elite Traveler magazine's full page glossy ad. Or the magnificent Punta Espada ocean-hugging golf course is prominently displayed on a billboard in Times Square suggesting that if you are not there during the PGA Champions Tour, you are nowhere. And here were the Bankers. Our first group, since the resort debuted in January 2008.

There is no way to know how things are going to evolve when Spanish and English meet on a beach, but the Dominican people are inherently upbeat, bright and eager to please. The staff at the Sanctuary Cap Cana also has an international aspect. The Maitre d' at CasaBella is Desmond, who is from Malaysia and had met me once in January, but remembered my favorite tea and my favorite drink, a cranberry juice cocktail.

The meeting went very well. Private dinners were set in dramatic settings with views of the sea. I really knew we were all in sync when one of the owners of Sanctuary Cap Cana, Felix Felipe, kept popping in to see how everyone was doing. He offered his private cell phone at one point for one of the attendees to return an urgent call, so he wouldn't have to go to his room. That kind of thing.

The Sanctuary Cap Cana is not just a lovely, five-star hotel. The setting is gorgeous. Three miles of pristine beach meet the striking aqua water with more sand beneath and not a pebble in sight. The eight restaurants provide a variety of phenomenal types of cuisine. The golf is exquisite. A magnificent spa will be opened in the Fall 2008, and will complement our already existing spa treatments with a new dimension.

When I asked the Chairman of the Board of the Bankers group what he thought of his stay, he was walking by the pool and it was a perfect day. He smiled, looked around, and said: "Of all the places I have stayed in five star hotels in the Caribbean and Mexico, this is the most spectacular."
The child is born.

Mar 10, 2008

A Tuscan Treat for All Five Senses, Sans Euros


Because telling a friend about a great movie creates unachievable expectations in the imagination of the listener, I will make a conscious effort not to gush about The Resort at Pelican Hill. Bear with me, though. It is very tempting, indeed.

Southern California conjures up images for me of insouciant wealth that is enjoyed by those who truly know how to extract the most out of every day. This is usually done by extremely good-looking blond people of either sex in yellow Lamborghini convertibles, or equally sexy, non-East Coast driven cars. Drivers are either on their way to the beach, to botox, or to "take" a meeting. The latter is probably a movie deal.

Southern California also conjures up a few noteworthy upscale hotels, like the Ritz Carlton Laguna Niguel, the Four Seasons Aviara, the St. Regis, and of course, Montage Resort. The latter was my favorite...until now. On the Newport Coast at Crystal Cove is a new arrival, and The Resort at Pelican Hill will shock all the competition into a new competitive awareness. There is simply nothing like this in the United States. No gushing. Just a fact.

The centerpiece of the resort is the Tom Fazio redesigned Ocean North and Ocean South which form the thirty-six hole golf course with breathtaking views of the Pacific. What is delightful is the visual pleasure from the 504 acres with no other modern day intrusions of civilization in sight.

Built into the rolling hillsides with views of the fairways and the Pacific Ocean, are the 204 bungalows and 128 villas. All have balconies or terraces from which to see the changing light on the ocean, or to view a distant Catalina Island. These oversized Tuscan-styled accommodations are too exquisite to spend just a night or two in, and I imagine myself easily taking up residence on a permanent basis. The fireplace in every room and a 16' wood ceiling are examples of amenities that add immeasurably to the details. An amazing amount of personal input has been given by the owner of The Resort at Pelican Hill, who is inspecting and consulting with the architects and the decorators for the official opening of the resort in October 2008.

And speaking of authenticity, The Resort at Pelican Hill has transplanted fully mature olive trees from their privately owned nearby Irvine Ranch to enhance the experience of a Tuscan village. Overlooking the orange tiled roofs of the bungalows that are interspersed with olive trees is to be transported across another ocean, to another time. The eucalyptus and sage grow naturally on these hills, and the scent of both perfectly confront the senses with a purity of purpose: to soothe and relax the senses.

More sensual delight will be apparent in the plethora of spa treatments in the 20,000 square foot Pelican Hill Spa , with amenities all specifically designed for the resort, and within keeping with the salubrious nature of the area.

Southern California with a touch of Tuscany, is how I see it. Best news of all: You don't have to spend a single Euro. Happily, we will be part of the team as an extended group sales office, so if you would like a special group rate for a meeting or incentive program, by all means, please call me at 800-255-GAIL.

Mar 7, 2008

The Cap Cana Championship



With the PGA Champions Tour set to start at the end of March, the buzz and excitement surrounding this event is palpable throughout Cap Cana. The Champions Tour will be the first Tour event celebrated in the Dominican Republic and will mark the Champions Tour return to the Caribbean.

For the first time in the history of the sport, the Dominican Republic will be home to the world’s professional golfers from various international destinations. Punta Espada Golf Course will be the hottest location in the golf world for this week as it hosts this important tournament and reaffirms the country’s distinction in being home to the greatest golf courses in the Caribbean.

Rick George, the President of the PGA Tour’s Champions Tour, shared “the emotion around The Cap Cana Championship excites us, not only by the fact that we have an official Champions Tour event in the Caribbean and more specifically the Dominican Republic, with its golfing history and passion which is a true privilege for us, but also because we trust that it will bring great emotion for fans of golf in the Caribbean. Our players know that they are going to compete on a high quality golf course when they play at the Jack Nicklaus signature course, Punta Espada.

Jack Nicklaus noted that “the fact that Cap Cana is able to host a Champions Tour event so fast after its inauguration, demonstrates the quality of the course and the growth of the Dominican Republic as a golf destination.” He goes on to say “We hope that at Punta Espada, the players of the Champions Tour find a golf course that allows them to enjoy the game while improving their ability. Without a doubt, it is visually spectacular. With the Caribbean Sea as a background along the course, and eight holes playing directly along the coast, Punta Espada will display all its beauty on television.”

The Cap Cana Championship will host the world’s highest skilled golfers aged 50 and upwards; legends including Jay Haas, Craig Stadler, Curtis Strange, Tom Watson, Tom Kite, Nick Price, Fred Funk, Eduardo Romero, Vicente Fernandez, Bernard Langer and Ian Woosnam, amongst many more.

Some of these players have already visited Cap Cana to experience all that Punta Espada has to offer. Each has expressed words of praise and admiration for the golf course and the Cap Cana project.

Jay Haas: “Having heard all the compliments about this place, I did not know what to expect upon arriving here, I have friends who have visited prior to me, telling me how amazing Cap Cana and the Punta Espada Golf Course are, being here now, I can say that this reality has surpassed all my expectations. This place is beautiful; and the golf course is challenging”.

Craig Stadler affirmed that: “This place is the most beautiful, wonderful golf course, which will be a great showdown of the Champions Tour”

The 54 hole, stroke-play match will have 78 players and an official purse of $2 million dollars; with $300,000 dollars awarded to the winner. This is one of the richest prize-pools of the 2008 calendar.

For those unable to see the course live at the Champions Tour, the Golf channel will televise all three rounds to the United States. The Cap Cana Championship will have a week-long agenda, full of both sporting and social activities, allowing players, press, family, friends and fans to experience the marvel, beauty and inimitableness of the entire Cap Can project.

Jan 10, 2008

Exquisite Beginnings, Thanks to Marc Anthony

Steps away from Marc Anthony's exuberant performance, I watched in awe as his compact body roamed the stage, making love with his music at the Caleton Beach Club at Cap Cana recently. Sometimes dulcet tones emanated from this fine performer, but mostly the place rocked with his compelling Spanish phrasing. The appreciative audience responded with spontaneous outbreaks of salsa, meringue or both by dancing barefoot in the sand under the 60 foot tented canopy that just covered the floodlit palms. What an evening!

JLo was nowhere to be seen. But the show didn't start until 10:30 PM, and the soon-to-be mother of twins was surely tucked in for the night. There were definite sightings of her on the beach earlier that day. That assured all the concertgoers who had hoped to see or hear from her that she was soaking up Marc's sweet performance in the privacy of their suite.

A sensual Dominican dance group performed following Anthony's ne plus ultra performance. What amazing choreography was displayed would have put Dancing with the Stars out of business for lack of imagination. I don't know what it is about the Dominican women, but they are incredibly beautiful, sexy, intelligent and utterly charming. The Dominican men are themselves gorgeous specimens, with equal charms. The extravaganza was followed by fireworks on the beach and more singing and dancing. The partying officially stopped at about 2:30 AM, but I suspect it continued in some circles until dawn.

All of this is about Cap Cana and what it is, and what it is becoming. Sanctuary Cap Cana is now open for business, with 176 ocean view suites in a spectaular colonial village setting. The magnificent Mandara Spa will make its debut in late Spring 2008. (Spa treatments are available to resort guests now, however). The Jack Nicklaus Signature golf course is a show stopper.

Celebrating Dominican style is so appropriate because Sanctuary Cap Cana is the most unique upscale resort ever to be built in the Caribbean, and has lots of facets that appeal to all. Marc Anthony was certainly the star that night, but so was Cap Cana.

Nov 29, 2007

Luxury with a Caribbean Accent - Sanctuary Cap Cana, Dominican Republic


For those of you who have waited patiently for its grand entrance into the market, the elegant golf resort, the Sanctuary Cap Cana, will debut on the east coast of the Dominican Republic on December 22, 2007...just in time for the holidays. More in a moment.


My first experience with the Domincan Republic was with Charlie Bludhorn, the founder and CEO of Gulf + Western back in the 1980's, when I was the Vice President of Sales & Marketing for his hotel division, reporting directly to him.

Mr. Bludhorn's vast corporate empire--especially Paramount Pictures--was enormously successful. But his true love was the sensual beauty of the Dominican Republic and the irrepressibly eager to please, hard-working Dominicans. No one else seemed to share his vision at the company affectionately known on Wall Street as "Engulf & Devour." No matter. Charlie and I had a mission. The challenge at that time was putting an unknown, Oscar de la Renta-designed golf resort, Casa de Campo, on the map.


Most corporate and incentive people are well beyond the geographical limitations of the average American, but in the 1980's, even they struggled with the concept of where, exactly, was the Dominican Republic. That was before "Pete Dye" became a household word with the Teeth of the Dog course, which now any serious golfer knows and can curse by name.


Well, years later with the success of marketing my beloved Dominican Republic, I am thrilled to be responsible for the U.S. group market for Cap Cana, and present at the birth of a new resort in the Dominican Republic that will eclipse Casa de Campo on all fronts. To begin with, Juanillo Beach around which the Sanctuary Cap Cana is surrounded, is one of the most stunning white sand/teal ocean combinations that any imagination can conjure up. Jack Nicklaus has created a Signature seaside golf course, Punta Espada. Golfers who have played the spectacular ocean-hugging holes gush about the course, yet still cannot find enough superlatives to describe its beauty. Caution: Play now before it becomes private, which it will do as soon as the second Jack Nicklaus course, Punta Iguana, comes on line. Fortunate will be the villa and condo owners who will then have Punta Espada all to themselves!


The Sanctuary Cap Cana has been lovingly designed and built by AltaBella Hotels, a Madrid-based company which has taken excruciating care to bring this five star property to its current state of luxury. All will soon be revealed when the all-suite resort(minimum of 650 square feet hotel rooms) is open next month. Not all of the hotel will be available on December 22, 2007, however. You must wait until March 2008 to experience the exquisite Mandara spa, though spa facilities will be available at the hotel before then. Half of the eight restaurants, and the conference center will be open also in March 2008. We are taking group reservations now, with several prestigious corporate groups already booked.



A final note by the way for those of you who don't know, Charlie Bluhdorn is in the Great Resort in the sky, having passed away in the Dominican Republic in 1985. He really would have loved SanctuaryCap Cana, though I suspect he would have wanted to make it part of his Gulf + Western empire, if it still existed. And that is, of course, the beauty of Sanctuary Cap Cana. It is small (176 suites) and independent, not part of a corporate chain of cookie-cut hotels you might find on this or another Caribbean island. So, I know I speak for Charlie Bluhdorn, if you haven't yet been to the Dominican Republic, you must come to Sanctuary Cap Cana. We challenge you NOT to fall in love with it!

Oct 1, 2007

WBENC Certification

A great endorsement has just come my way. The Women's Business Enterprise National Council has officially certified Gail Flannigan Associates as a Woman Business Enterprise. This enables increased access to business opportunities for WBEs from companies who wish to work with women entrepreneurs, and who are encouraged to do so by their corporate philosophies.

The process to become a WBE was lengthy and involved extensive forms, strict criteria, and ultimately being interviewed to make sure our 22 year old business was, indeed, owned by myself, a woman entrepreneur. Over the years, the business has changed, evolved and grown to include commercial and hotel-related real estate. The rewards and worries have come with the territory. Also, the thrill of knowing it is through my tenacity that it has continued to thrive, despite economic and personal challenges.

This award is to be shared especially by Terence Rufer, my husband, partner and Executive Vice President. Besides being an implacable support and calming influence, his judgment is spot on, and he has a wealth of experience in the hotel industry, upon which I draw constantly. And then there is my alter-ego who seems always to be one step ahead of me...my extremely talented Executive Assistant and invaluable support person, Sarah Coughlin.

Finally, due to the loyal clients who have followed me through the years, I am able to accept gratefully this acknowledgement by the Women Presidents Educational Organization (WPEO).

Thank you all.

Onward and upward.